Educational Support Center (ESC)

Integrated academic, developmental, psychological, and social support so every student can thrive at UBT.

About ESC

Overview
The Educational Support Center (ESC) is one of the specialized centers at University of Business and Technology (UBT), dedicated to providing a comprehensive system of academic, developmental, psychological, and social support services.
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Vision
To lead in providing integrated educational support services that contribute to building an empowering university environment that inspires sustainable success and excellence.
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Mission
To empower students academically and psychologically through integrated support services that enhance the quality of their university experience, develop their capabilities, and strengthen their readiness for future academic and professional success.
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Who We Are
The Educational Support Center is a supportive entity within the ecosystem of University of Business and Technology (UBT), committed to empowering students academically and psychologically, while helping them overcome challenges that may affect their educational journey, enabling them to achieve their highest potential.
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Offerings Educational Support Center (ESC)

The Center serves students who may face challenges affecting their academic performance or adaptation within the university environment, including:

  • Students with disabilities across various categories and support needs
  • Students experiencing learning difficulties
  • Students with attention and concentration disorders
  • Students facing psychological challenges or difficulties adjusting to university life
  • Students with chronic medical conditions
  • Students experiencing academic weakness or decline in academic performance

Academic Support

  • Providing approved academic accommodation
  • Effective coordination with faculty members
  • Supporting registration and assessment procedures
  • Coordinating academic advising services
  • Addressing academic weaknesses and enhancing academic achievement

Psychological and Social Support

  • Promoting mental health and student wellbeing
  • Supporting adaptation to university life
  • Providing support sessions
  • Coordinating with specialized entities when needed

Awareness and Development

  • Delivering workshops and training programs
  • Promoting a culture of inclusive education and accessibility
  • Developing academic, psychological, and social skills

Integration and Empowerment Programs

  • Enhancing participation and sense of belonging within the university community
  • Supporting confidence-building and independence
  • Empowering students with disabilities to integrate effectively
  • Contributing to the creation of an inclusive and motivating learning environment

The Educational Support Center at University of Business and Technology (UBT) adopts a comprehensive student-centered model aimed at creating a sustainable positive impact on the student experience.

Assessment

A comprehensive assessment of the student's academic and psychological needs is conducted by the Center's team, based on medical reports and recommendations approved by specialized physicians or psychologists. This process enables accurate and objective identification of the appropriate type and level of support.

Enablement

Activation of the support system, including academic accommodations, support sessions, and coordination with faculty members, enabling students to overcome challenges and make meaningful progress.

Sustainability & Success

Ongoing and systematic follow-up to ensure the effectiveness of support services, improve academic performance, enhance continuity, and build long-term capabilities.

Model Value

  • Personalized individual support
  • Equal opportunity and educational equity
  • Integration within the academic environment
  • Enhancement of independence
  • Sustainable long-term impact

Academic accommodations are provided based on each student's individual needs in a manner that ensures educational equity and equal opportunity. Examples include, but are not limited to:

  • Extra time for examinations
  • Quiet and appropriate testing environments
  • Use of assistive technologies and supportive tools
  • Flexible alternatives for assessment methods

Additional accommodation may also be provided depending on the nature of each case, ensuring that students' actual needs are met without compromising learning outcomes.

  1. Apply through the Student Portal
  2. Complete the application form and upload supporting documents
  3. Case review by the ESC team
  4. Determination of required support and accommodations
  5. Notification of relevant academic departments
  6. Ongoing follow-up and impact evaluation
  • When experiencing academic weakness or decline in performance
  • When facing difficulties with concentration or study organization
  • When experiencing anxiety or stress related to examinations
  • When facing psychological challenges or difficulty adapting to university life
  • When needing academic support or educational accommodations

At the Educational Support Center at University of Business and Technology (UBT), we believe that every student has the ability to succeed when provided with the right supportive environment.

We offer an integrated support experience that enhances academic performance, builds self-confidence, and empowers students to create a successful and distinguished university journey.

Start your university journey with confidence — we are here to support your success.

Contact Us

Official Email : Esc@ubt.edu.sa

Name

Phone

Email

Position

Educational Support Center (ESC)

Esc@ubt.edu.sa

General inquiries – UBT campuses

Dr. Dina Abdullah Dahlan

d.dahlan@ubt.edu.sa

Educational Support Center Consultant

Noha Nayef Albrakaty

0122326644

n.albrakaty@ubt.edu.sa

Educational Support Specialist / Acting Executive Director

Fahir Mokhles Shuaib

0122159205

fehir@ubt.edu.sa

Educational Support Specialist

Locations & Working Hours

We serve you at UBT campuses in the following locations:

Corniche Campus – Office B12 (Female Section)

Working hours: 8:30 AM – 3:30 PM

Abdulrahman fageeh, Across Ash Shati, Jeddah

Call Center: 920000490
Telephone: +966 - 12 - 2326600
Fax: +966 - 12 - 6900189
E-mail: info@ubt.edu.sa
Mail: P.O. Box 33335, Postal Code: 21448, Jeddah Saudi Arabia

North Obhur Campus – Admissions & Registration Building (Male Section)

Working hours: 9:00 AM – 4:00 PM

Address: Dhaban – North Jeddah
Telephone: +966 - 12 - 2159000
E-mail: info@ubt.edu.sa
Mail: P.O. Box 33335, Postal Code: 21448, Jeddah Saudi Arabia